of all online activity is related
to local content
of consumers search for local businesses online
of people that use their internet-capable cell phones for searching are looking for local businesses
Managing your online reputation is time consuming and a challenge without the right tools. GannettLocal offers a maps and reputation dashboard service to help manage what people are saying about your brand. Our reputation management experts can boost the positive content about your business and displace the negative, keeping your brand’s reputation in your hands. We quickly identify and alert your business to damaging posts that desperately need a response. The Internet never forgets, there are no second chances, and when people search your business online, everything that displays describes your business.
An online map service creates a visual result of your business, drawing potential local customers to you. Because maps generally make up 30% of the first page of search engine results, having your business displayed is crucial. Map optimization is a clear local search marketing advantage over the competition. Potential customers can physically see where your business is located and obtain essential information that drives hot leads directly to you. Only the most relevant businesses are displayed, and our local experts will provide your business with cutting edge map optimization to ensure it stays relevant.
- Drives more local customers to your business
- Allows the addition of photos, videos & updates to enhance the map user’s experience
- Eliminates false locations or misleading information
- Actively monitors business reviews online
- Promotes positive reviews and content
Flooring the Customer with Fast, Friendly Service
Industry: Local Flooring and Home Décor Provider
The Situation: After only being able to acquire half of their needed materials, a client posted a negative comment on the client’s Facebook page indicating their displeasure over not being able to order more of their materials right away from another of the client’s locations.
The Resolution: GannettLocal alerted the client over their customer’s displeasure, reached out to the client through social media and apologized for their inconvenience and directed the customer as how to best resolve the matter.
GannettLocal Result: After being contacted both through social media and direct measures, the client ultimately resending their initial complaint, indicating their pleasure over having the issue resolved in such a quick and friendly manner.
Staying on Top of Your Online Reputation
Testimonial: “Crisis averted! Thank you, GannettLocal, for helping us manage our relationship with our members quickly and effectively – we couldn’t do it without you!”
-Local Credit Union